Gostai provide free support at various levels with extensive tutorials describing the URBI Language, quick video introductions, detailed documentations about key aspects of the technology and user forums for a direct interaction with the user community.
Personalized support and training is also available directly from us:
- Bronze Support provides a cost effective first level of email based support to help you bootstrap your URBI experience.
- Sliver/Gold/Platinum Support is available for integrators, robot manufacturers or universities, with dedicated support engineer reachable by phone.
- Per day training is also available from us upon request. We will provide a full introduction to robotics, programming and URBI, together with practical example sessions on real robots (Aibo)
To know more about our support and training offer, contact us directly at the address below.
or visit our online store
Support |
Usage |
Time |
Type |
Validity |
Occasional questions or minor software adaptations |
1 hour |
email only |
90 days |
|
Technical assistance: minor adaptations and consulting |
8 hours |
email & phone |
90 days |
|
Significant technical assistance in development to create custom applications |
30 hours |
email & phone |
1 year |
|
Significant development assistance, for customers on a critical project path. |
50 hours |
email & phone |
1 year |
We reply to your requests in less than 48h (working days only).
Subscribers will be warned that credit is nearly finished when more than 80% is used.
